Frequently Asked Questions
Everything you need to know about your Ride Out Supply gear and orders.
How long does shipping take for my order?
Standard domestic orders typically ship within 1-3 business days. Once dispatched, delivery usually takes 3-5 business days depending on your location. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy on performance gear?
We offer a 30-day return policy for unused and unwashed items in their original packaging. Please note that for safety reasons, some technical hardware and protective gear cannot be returned once the seal is broken.
Do you ship internationally?
Yes, Ride Out Supply ships to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and weight of the package.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' button. We recommend measuring your current gear or body dimensions and comparing them to our charts to ensure the best fit for high-performance use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Shop Pay and Affirm for larger purchases.
Are your products covered by a warranty?
Yes, all Ride Out Supply branded equipment comes with a 1-year limited warranty against manufacturing defects. This does not cover standard wear and tear from regular sports activity or damage from accidents.